Performance and Value Acceleration

The clarity and capacity to get growth unstuck.

When growth or profitability is below expectations and leadership capacity is stretched, we identify root causes, design the changes, and work with your team through execution.

Work with Chris through an engagement sized to your needs.
Talk with Chris
20-minute introductory conversation.
See reference case studies
Christopher Kowal
Christopher Kowal
Enterprise Transformation Leader
Helping leaders build enterprise value through transformation that sticks.
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How We Help

The Agentic Workplace

Enterprise infrastructure that supports capabilities with measurable impact.

See it in operation →

Training and Enablement

Professional and organizational development cohorts for teams and individuals.

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Performance Transformation

Business transformation initiatives that improve performance across sales, operations, delivery and culture.

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Who We Serve

Strategic Investors

Value Creation Owners

Integrating automation across operating models, maximizing EBITDA per FTE.

Executives

P&L Accountability

Expanding sight and capacity to exceed customer success and P&L objectives.

Founders

Middle Market

Turning major strategic priorities into company and ecosystem-wide execution.

Strategy Needs Intelligent Automation to Run

Strategy sets the direction. Intelligent automation keeps it active. Humans provide oversight.

The edgeRunner Enterprise Framework The Lever: From Signal to Decision. Intelligent automation detects, traces and drafts; the human team decides. Distinct roles. Stronger outcomes.

The Agentic Workplace™ in Operation

Supply Chain and Logistics Illustrative Case Study. A reference Capability Module built into the Agentic Workplace. Additional Capabilities add on as challenges surface across the enterprise.

Manufacturing · Logistics
Purchase Order to Customer

Exceptions and an end-to-end operations view, from order to fulfillment.

For: Director of Supply Chain · Director of Logistics · Logistics Analyst · Buyer

Explore the case study →

1. Situation

ERP and MRP reports time each delivery on the supplier's initial EDI data. A delay or improvement after that does not adjust the timing until the PO is received.

2. What changed

One view from the purchase order to the customer order it supplies.

  • Inbound supply. What is changing before supply arrives, across every PO from confirmation through shipment and receipt.
  • Supply to customer. Which customer order a late component reaches, and when.
  • Outbound detail. True margin, cash risk, customer risk and transit trouble in one view.

3. Results

130 exceptions arrive later than the ERP date shows. 22 of 114 shipments in transit have slipped.

Measured in the pilot: exception to owner time · exception to recovery plan time.

Manufacturing
Shortage Story

From a late component to the customer order it impacts.

For: Director of Supply Chain · Director of Logistics · Logistics Analyst · Buyer

Explore the case study →

1. Situation

Safety stock offsets from the top, so the true shortage point and its impact on production plans stay hidden. The gap is tracked manually, outside the system.

2. What changed

SAP shows when supply is planned to arrive. The operating layer shows when it will actually arrive, and refreshes as actions are taken.

A late PO is traced through the planned order and the finished good to the customer order it reaches. A recovery request to the supplier is drafted and staged for the buyer to review.

The buyer reviews and sends. Operations decides: expedite, reallocate or tell the customer.

3. Results

14 components reach 62 open customer orders. One PO now arrives 22 days later than the ERP date.

Measured in the pilot: days of earlier visibility than ERP · exception to owner time.

Logistics · Distribution
Operating Picture

Outbound detail: true margin, cash risk, customer risk and transit trouble.

For: Director of Supply Chain · Director of Logistics · Logistics Analyst

Explore the case study →

1. Situation

On the outbound side, SAP carries the standard cost and the promised date. Margin, cash, customer and transit signals are not seen in one place.

2. What changed

Four views, computed from disparate datasets, joined into one picture.

A status request to the carrier and an account follow-up are drafted and staged for review. Logistics reviews and sends. The account owner decides the customer conversation.

3. Results

6 customers deteriorating. One shipment sat 80 hours without movement before it was flagged.

Measured in the pilot: customer notification lag (20.8 hours on this data) · exception to owner time.

Let’s explore the first pilot together.

Reach out to discuss scope, timeline and next steps.

Explore a Pilot

Performance Transformation in Operation

Stardock
400% five-year portfolio growth

Contributed through strategic partnerships, product commercialization, and digital distribution that opened markets and revenue channels. Operating model changes also contributed to a 12–15pt EBITDA improvement.

Explore the transformation →

Connected partnership strategy with product development, distribution, and commercial execution. Governed the engagement and revenue lifecycle, from planning and staffing through milestones, launch, and commercial terms.

The work combined market expansion with changes to the way the business delivered and captured value.

Compuware / Dynatrace
50% reduction in cycle time

Developed a diagnostic engagement model that shortened time to close by connecting client business challenges to measurable transformation outcomes. The model supported account expansion and built a global executive reference base.

Explore the transformation →

Developed a diagnostic approach that connected enterprise technology engagements to the customer’s business problem. The work examined dependencies, performance constraints, and the outcomes executives needed before defining the engagement.

Applied to business transformation pursuits, the model reduced sales cycle time by 50%. It made the process more effective by establishing the business case and execution requirements earlier, rather than treating the engagement as a product demonstration.

Technology Partnerships
$350M+ downstream market impact

Developed and executed a $200M strategic partner program that unlocked new computing capabilities and powered multiple product launches.

Explore the transformation →

Aligned technology partnerships with product milestones, commercial terms, and launch requirements. Programs connected partners’ business objectives with the capabilities needed to bring new products to market.

The work generated $200M+ in program value and $350M+ in downstream market impact across the partnership portfolio. These figures describe the portfolio’s impact, not advisory fees earned.

Custom engagement built on the edgeRunner Enterprise Framework. Scoped to the needs of the business.

Root Cause Assessments
Operating Model Design
Leadership Capacity and Automation
Commercial Process Improvement
Deal Simplification and Architecture
Customer Success and Market Expansion
Growth Capital Readiness
Transformation Execution
Talk with Chris
20-minute introductory conversation.
Christopher Kowal

About Christopher Kowal

Uncover what is holding performance back and give leaders the capacity to change it.

32 years building the path through inflection points.

The work has changed by company and industry. The pattern has not: diagnose the real constraint, align the system around the outcome, and execute through measurable results.

32
Years of Leadership
Architecture & Operations · Strategy, Finance, Value Creation
MIT
Certified, AI Business Strategy
MIT Sloan School of Management, 2025
LTU
AI & Industry Partnerships
Advisory Board · Education and Industry Programs
$2.4B
Diagnostic Transformation
Compuware/Dynatrace exit to Thoma Bravo
12–15pt
EBITDA Improvement
With 1.75x unit economics improvement and 400% growth
$350M+
Strategic Ecosystem Market Impact
Innovation and AI-Transformation Product Launches
100+ Projects Executed
$80M Professional Services Practice
240 staff · NA, Europe, ANZ · Global Execution

References available.

Microsoft
Amazon
Google
AMD
Intel
Nvidia
Dynatrace
Epic Games
Steam
Xbox
Compuware
Stardock
Neuvokas
CAA
Infyni
Lawrence Technological University
Simon Group Holdings
Bandai Namco Entertainment America
Perfect World
Oxide Games

Have a consequential initiative that needs to move?

20 minutes. A practical conversation. No commitment.

Talk with Chris

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